CHEAPTRIPS - Did not refund $ after pkg. was returned
After purchasing a package for my "review first", I decided I didn't want it as it was not as represented and I therefore returned it exactly to the address in Cherry Hill, NJ where indicated, getting a reference #, etc.When I called to question when my money would be credited, I was then told it would take 60-90 days.
After that period of time & no money was refunded, I called & was told their offices moved & it probably was an oversight, that the money would be refunded in 10 days. Ten days came and went. A month later I called and asked to speak to a manager who was not in the office but was due in. I explained the problem and was told that the manager would call me ...
he never did. I sent an e-mail to customer service the following day requesting an answer. I never got a response. I called yet the next day to speak to the manager.
I was told that the manager had the request from two days previous and that he would return my call in the order of complaint and then my money would be returned within 7 to 14 days.I have yet to receive anything.